You have questions.
We have answers.
Check out some of our most frequently asked questions below. If you have a question that you don’t see here, send us an email and we will be happy to answer.
Do you offer up front pricing?
Each business has their unique needs, therefore, each project is unique so pricing varies per project. However, each of our services have a general starting price point highlighted in our pricing guide.
What is your turnaround time?
The project timeline is based on the size of the project, however our web design projects typically take 3-8 weeks and kit customization typically takes 2 weeks. To serve our clients best, we only take on one project at a time so our booking availability is limited.
Do you offer maintenance?
Yes! We offer maintenance care plans for all of our web designs and we have 2 packages to choose from. Unfortunately, maintenance is not offered on existing websites not designed by us.
Hiring A Creative Agency
Our expertise is in working with solo entrepreneurs, small business owners and non-profit organizations across various markets. We've partnered with travel agencies, wedding/event professionals, financial planners, business coaches, mediators, bloggers and more!
Each business has their unique digital needs so our pricing varies per project. Add-ons such as E-Commerce, collateral design, membership areas, etc contribute to the price. Feel free to download our pricing guide to see our "starting at" prices.
The project timeline is based on the size of the project, however our web design projects typically take 3-8 weeks and our kit customization typically takes 2 weeks.
Typically, we cannot. Unfortunately, every website is not created equal. Our process and design tools are specifically used for the websites we build and often cannot be implemented on an existing site. However, if there are design features and elements you want to retain from an existing website, we can certainly recreate them in a new website for you.
We pride ourselves on offering dedicated one-on-one attention to each and everyone of our clients. With this approach we take on a limited number of projects at a time. Our rolling booking schedule ensures that we keep our clients on their dedicated timelines.
Maintenance and Hosting
A web hosting server is a service that enables you to publish your website on the Internet. When you purhase a web hosting service, you are renting space on a physical server where we store all the files and data necessary for your website to work properly. Each of our website designs require a hosting provider. We offer affordable web hosting plans or you can purchase it on your own. Our preferred hosting providers are SiteGround and BlueHost.
The best hosting providers offer daily site backups, fast servers, friendly and easily accessible customer service and add-ons such as SSL certificates, email accounts and malware scanning.
Yes! We offer maintenance care plans for all of our web designs and we have 2 packages to choose from. Maintenance is not offered on existing websites not designed by us.
According to a 2017 study on consumer behavior, 92% of consumers will visit a brand's website for the first time for reasons other than making a purchase. This means that consumers are visiting your website to make sure that your business is reliable, trustworthy and to connect (or detract) with your brand. More often now than ever, a website is the first connection that a potential customer has to your business. Many customers won't give you their business if they can't find you online first.
Social Media Platforms
Consistency, engagement and a solid, cohesive feed that matches your brand style. Check out our social media template kits to get started.
Our social media template kits are pre-designed post templates designed and delivered in CANVA. They are super easy to edit and customize to your brand (or leave as-is). Each template is designed to give you post ideas so you can show up consistently and engage and grow your audience.
Each platform has its pros and cons and the best option for you is going to depend on your business. More importantly, it depends on where your target audience is spending most of their time online. If your target audience primarily uses Instagram, than Instagram is best for you. If your target audience loves sharing memes on Facebook, then your business should be on Facebook.
Yes, however, social media shouldn't be your only platform for selling your items. Do you remember when Facebook and Instagram went down for 6 hours in 2021 and the entire world seemed to come to a stop? Businesses who solely sold products on social media were unable to make any sales during that time. Not cool.
